Shipping and Returns Policy

Shipping Policy

After placing your order, you will receive an email with detailed payment instructions and options. Once your payment is confirmed, we will promptly ship your items to you.

We process and ship orders within 24-48 hours. Once shipped, you’ll receive a tracking link to follow your order’s progress. Our couriers, including DHL, FedEx, and ParcelForce, will keep you updated on the delivery.

Your order may be subject to international shipping delays. While we can’t control foreign couriers or customs, we’re here to help. If your item doesn’t arrive for any reason, we will issue a replacement, provided you’ve selected our Shipping Protection service.

International Shipping

Standard Shipping ensures delivery within 10 to 14 days, while Premium Shipping expedites your order to arrive in 3 to 5 days. Both shipping options include tracking for your convenience. Shipping costs are calculated based on your destination and will be clearly displayed at checkout.

If an order is returned due to an incorrect address, refusal of delivery, or failure to collect it from the post office, we are happy to reship it. Please note that any additional shipping fees will be your responsibility.

Returns Policy

We hope you are satisfied with your purchase from www.cmmgrooming.com. In the event that you need to return an item, we are here to help make the process as simple and seamless as possible.

Return Policy: We accept returns for a full refund or exchange within 30 days of receipt. To be eligible, items must be unopened, in their original condition, and with all packaging intact.

Return Process: To begin a return, please contact our customer service team at info@cmmgrooming.com. They will issue a returns authorization code and provide detailed instructions for returning your items.

Refunds: Upon receipt of the returned items, your refund will be processed within 14 days. The funds will be credited back to your original payment method.

Faulty or Incorrect Items: Should you receive a defective or incorrect product, please contact us immediately so we may resolve the issue. In such cases, you are entitled to a full refund or exchange, and we will cover the associated return shipping costs.

Should you need any further assistance, please feel free to contact our customer support team at info@cmmgrooming.com. We sincerely value your business with CMM Grooming.