Last Updated: [02/12/2025]

This Privacy Policy explains how CMM Grooming (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit or make a purchase through www.cmmgrooming.com . We are committed to safeguarding your data and ensuring full compliance with the UK General Data Protection Regulation (UK GDPR), the EU GDPR (where applicable), and the Data Protection Act 2018.

By using our website or providing your personal information, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal data:

1.1 Information You Provide Directly

• Name
• Email address
• Telephone number
• Billing and delivery address
• Payment-related information (processed via secure third-party gateways — we do not store your card details)
• Order details and purchase history

 

1.2 Information Collected Automatically

• When you browse our website, certain data may be collected automatically, such as:
• IP address
• Browser type and version
• Device type
• Cookies and tracking data
• Pages visited, time spent on the site, and site interaction patterns

 

1.3 Information from Communication

If you contact us by email or through forms on our site, we may store your communication details for customer service and record-keeping purposes.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process and deliver your orders
• To communicate order updates and respond to your enquiries
• To improve our website, products, and customer service
• To personalise your shopping experience
• To detect and prevent fraud
• To comply with legal and regulatory obligations

 

We will only process your data when the law allows us to. The most common lawful bases include contractual necessity, legitimate interests, legal compliance, and consent.

3. GDPR Compliance

We take data protection seriously and ensure all data handling complies with the General Data Protection Regulation (GDPR). This includes:

3.1 Your GDPR Rights

Under GDPR, you have the right to:

• Access your data (request a copy of the personal information we hold)
• Rectification (correct inaccurate or incomplete data)
• Erasure (“right to be forgotten”)
• Restrict processing of your personal data
• Data portability (receive your data in a transferable format)
• Object to processing based on legitimate interests or marketing
• Withdraw consent at any time if processing is based on your consent

 

To exercise any of these rights, email us at info@cmmgrooming.com
.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share necessary information with trusted third parties, including:

• Payment processors
• Delivery and courier services
• IT service providers
• Website hosting companies
• Analytics and marketing platforms (e.g., Google Analytics, Facebook Pixel)

 

All third parties are required to process your data securely and only in accordance with our instructions.

5. Data Storage and Security

We take appropriate technical and organisational measures to protect your information from loss, misuse, or unauthorised access. These include:

• Secure encrypted payment gateways
• Restricted access to personal data
• Secure servers and firewalls
• Regular security reviews

 

We only keep data for as long as necessary for the purposes described in this policy or to meet legal obligations.

6. Cookies

Our website uses cookies to enhance user experience and analyse traffic. Cookies may be used for:

• Website functionality
• Analytics and performance
• Marketing and advertising purposes

 

You can manage or disable cookies through your browser settings at any time.

7. International Data Transfers

If your data is processed outside the UK or European Economic Area (EEA), we ensure that adequate safeguards (such as Standard Contractual Clauses) are in place to protect your personal information.

8. Links to Third-Party Websites

Our website may include links to external websites. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website indicates acceptance of the revised policy.

10. Contact Us

For questions about this Privacy Policy, GDPR requests, or data handling:

Email: info@cmmgrooming.com

Website: www.cmmgrooming.com